Thank you for shopping with Brute. We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
You may request a return within 14 days of receiving your item.
To be eligible for a return, the item must:
Be unused and in its original condition
Include original packaging and any promotional items included
Have proof of purchase (order number or receipt)
To start a return, please contact us at:
📧 drivecastuk@gmail.com
Our support team will provide instructions for sending your item back.
Once we receive and inspect your return, we will notify you by email.
If approved, a refund will be issued to your original payment method within 5–10 business days, depending on your bank or payment provider.
Refunds cannot be provided for:
Items that are opened or used
Items returned without authorization
Final sale items (if stated on product page)
If your product arrives damaged or faulty, please contact us within 48 hours of delivery with photos of:
The damaged product
Packaging & shipping label
We will arrange a replacement or full refund right away.
We currently do not process direct exchanges.
If you would like a different item, please return your original product and place a new order.
If you have any questions or issues with your order, please contact our support team:
📧 drivecastuk@gmail.com
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